After ten years of using AT&T, I switched to Google Fi and here are my thoughts. Before I start my review, here’re some details you might be interested in. I use Google Fi on an unlocked iPhone XS. I knew very well about the limitations before I signed up for the service. So, here is my review of Google Fi on iPhone.
I’ve been a Google Voice (GV) user since the past ten years. I love the service. I’ve used it for my voicemail and for making international calls to India. I liked the voicemail transcription feature too. This is a pretty common feature now, but, GV pioneered it.
Anyway, I was able to sign up for Google Fi online from this page here https://fi.google.com/signup and apply for the SIM card installation kit.
During the application process, you’re presented with the following 3 options:
If you select Use another number you own and use your current phone number, you’ll lose your GV number for good. I didn’t want to lose my GV number. So, I canceled the sign up process and logged in to my GV account and transferred my GV phone number to another Google account of mine. Once I did that, I restarted my Google Fi sign up process. Now, the form looked like this:
Everything else was pretty straight forward. The SIM card itself is free. It ships in a week or so. Since, I wanted the SIM card ASAP, I chose to go with the $15 expedited shipping option. I got it the very next day.
Once I got hold of the Google Fi SIM card, I installed the Google Fi app from the iOS App Store. I placed the SIM in my iPhone and opened the app. I was able to follow through the steps and have the service activated within 5 mins. Yep, it was that quick and simple. The app guides you through the process of setting up SMS/MMS/Voicemail on iPhone.
In order to check voicemail, you need to check the Google Fi app. The native iOS Phone app doesn’t have access to the voicemails. Personally, this wasn’t a big deal. I never really used AT&T’s voicemail on my iPhone anyway. I always used the GV app to check my voicemail. The only difference now is that I need to check my voicemail in the Google Fi app.
I am all praise for Google in this section. Google nailed it with the UI. Honestly, I didn’t expect anything less from Google. It is extremely minimalistic and easy to understand your Fi plan. AT&T on the other hand, I had to watch this video to prepare myself before I opened my AT&T account.
I had to tap through 5-7 different screens to get any information that made sense to me.
See how clean the UI is? Good job, Google.
I absolutely love how Google Fi supports international calling from the United States. This basically renders my GV account useless. All the features of GV that I loved are baked into Google Fi. General information about international calling can be found here: https://fi.google.com/about/international-rates/
I performed a speed test on fast.com and here’re the results for Google Fi LTE
The results are pretty good. I tried streaming videos (YouTube) and audio (Apple Music) with positive results.
While I’m missing out on the automatic carrier switching feature of Google Fi by using it on an iPhone, I still like the service. So far, the signal reception hasn’t been bad. The data speeds are pretty good. I just hope Google comes up with a solution to make automatic carrier switching work with the iPhones soon.